State Termite & Pest Solutions
Last Updated: March 4, 2025
State Termite & Pest Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.
We comply with all applicable laws regarding text messaging, including the A2P 10DLC (Application-to-Person 10-Digit Long Code) regulations and the Telephone Consumer Protection Act (TCPA).
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address Service Information: Details about your property, pest issues, service history, and scheduling preferences Payment Information: Credit card details, billing address, and other financial information necessary for payment processing Communication Records: Records of phone calls, emails, text messages, and other communications between you and our company Website Usage Data: Information collected through cookies and similar technologies when you visit our website
We collect information through:
Direct interactions when you contact us or request our services Forms completed on our website Phone conversations and text messages Automated technologies when you visit our website Third-party service providers
We use your personal information for the following purposes:
Providing and improving our pest control services Processing payments and maintaining billing records Communicating with you about appointments, services, and promotions Sending service reminders and important notifications Responding to your questions and concerns Complying with legal obligations Protecting our rights, property, or safety
If you provide your phone number, we may send you text messages related to our services. Our text messaging practices comply with A2P 10DLC regulations and the TCPA:
Consent: We obtain your express written consent before sending marketing text messages
Identification: All messages clearly identify State Termite & Pest Solutions as the sender
Opt-Out Instructions: Every marketing message includes instructions on how to opt out (typically by replying "STOP")
Frequency: We provide information about the frequency of messages you may receive
Message & Data Rates: We disclose that message and data rates may apply Opt-Out Honoring: We promptly honor all opt-out requests
We may share your personal information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer serviceProfessional Advisors: Lawyers, accountants, and insurers when necessary for our business operationsLegal Requirements: Government authorities or other third parties when required by law or to protect our rightsBusiness Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
We do not sell your personal information to third parties.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal information:
Access: Right to request access to your personal informationCorrection: Right to request correction of inaccurate personal informationDeletion: Right to request deletion of your personal informationRestriction: Right to request restriction of processing of your personal informationData Portability: Right to receive your personal information in a structured, commonly used formatObjection: Right to object to processing of your personal information To exercise these rights, please contact us at
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
State Termite & Pest Solutions
Email:
By providing your phone number and consenting to receive text messages, you agree to the following terms:
You may receive [frequency, e.g., "up to 4 messages per month"] related to service appointments, follow-ups, and promotional offersMessage and data rates may applyTo opt out of text messages, reply "STOP" to any messageFor help, reply "HELP" to any message or contact [email protected] to receive text messages is not required to purchase any goods or servicesMessage frequency may varyStandard message and data rates may applyMobile carriers are not liable for delayed or undelivered messages