Effective Date: March 15, 2025
Welcome to State Termite & Pest Solutions (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://statetermite.com (the “Site”) and any of our services, including pest control, termite treatments, and related offerings (collectively, the “Services”).
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others, or inhibit their use and enjoyment of the website.
Prohibited uses include:
Uploading malicious code, spam, or offensive content
Attempting unauthorized access to our systems
Collecting personal data from others without consent
2. Scheduling and Service Appointments
When you schedule an appointment through our Site, phone, or email, you agree to provide accurate and complete information. Service availability may vary by location and technician availability. We reserve the right to cancel or reschedule appointments with notice.
Emergency or same-day service is subject to availability and may incur additional charges.
3. Payment and Billing
We accept payments via credit card, cash, and other approved methods. Payment is due at the time of service unless otherwise agreed upon in writing. For recurring services, you agree to be charged automatically unless canceled with at least 48 hours’ notice before your next scheduled service.
Late payments may incur fees and/or service suspension.
4. Cancellation and Refund Policy
Appointments may be canceled or rescheduled with 24 hours’ notice.
Refunds for prepaid services will be considered on a case-by-case basis.
No-shows or cancellations under 24 hours may be subject to a service fee.
5. Service Guarantee
We stand behind the quality of our pest control services. If pests return within the guaranteed service window (as specified at time of service), we’ll return and re-treat the affected area at no additional cost.
Guarantees do not apply if:
Conditions that attracted pests (e.g., trash, standing water) are not resolved
You use another pest control service during the guarantee period
There is structural or environmental damage affecting treatment results
6. Limitation of Liability
To the fullest extent permitted by law, State Termite & Pest Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to property damage or loss of use.
Our total liability for any claim shall not exceed the amount paid for the service in question.
7. Intellectual Property
All content on this Site, including logos, images, text, and graphics, is the property of State Termite & Pest Solutions and may not be used, copied, or distributed without express written permission.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the revised date. Continued use of the Site or Services after changes constitutes acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Stark County, Ohio.
11. Contact Information
If you have questions or concerns about these Terms, please contact us:
Email: [email protected]
Phone: Listed on our Contact Page
Business Name: State Termite & Pest Solutions
Location: Canton, Ohio